Sustainable economic, ecological and social action is an indispensable element of TUI’s corporate culture. It includes integrity in our dealings with employees, business associates, shareholders and the public, expressed in our own exemplary conduct.
As a services group, we have to win and retain the trust of our customers and business associates through impeccable behaviour. Our aim is to be credible, solid and reliable and act accordingly.
Code of conduct
So that we can ensure consistent exemplary behaviour across all our activities, a Code of Conduct has been devised for the entire Group. It sets standards for all of us – the Executive Board, managing directors, managers and all Group employees.
The Code of Conduct defines minimum standards and sets out behaviour enabling all employees to cooperate in meeting these standards. The purpose of the Code is to help our employees cope with the ethical and legal challenges of their everyday work and provide them with guidance in conflict situations. In the interest of all employees and the Group, non-compliance with standards will be investigated and the causes will be remedied. This means that misconduct will be consistently prosecuted in accordance with national laws.
Compliance Organisation
Our compliance structure helps to communicate the values mentioned above and anchor them firmly in our Group. It ensures Group-wide implementation of our compliance programme.
Since our Group is a global player, we will implement a worldwide whistleblower system. It enables all Group employees to report compliance violations in an anonymous manner. Information received will immediately be analysed by an evaluation committee set up for that purpose, which will also initiate any measures required.
The corporate values listed in the Code of Conduct will be communicated to managers and employees in seminars requiring attendance and web-based training sessions. It serves a preventive purpose, because apart from raising employee awareness it ensures that the nature and consequences of our action are well understood within the TUI Group.