24.05.2012
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About us > Sectors > TUI Hotels & Resorts > Quality
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  • Group profile
  • Corporate Structure
  • Sectors
    • TUI Travel
    • TUI Hotels & Resorts
      • Core competences
      • Quality
      • Sustainable development
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  • Management
  • Compliance
 

Quality

Compelling reasons for holidaying with TUI Hotels & Resorts

Location and comfort
Most TUI Hotels & Resorts properties are situated at first-class beach locations or in scenic mountain regions. A large number of the hotels rank among the destination’s best in their respective category. Two-thirds of all hotels in the TUI Hotels & Resorts’ portfolio have been granted four and five-star status.

Quality and guest satisfaction
Quality of service and guest satisfaction are of the highest priority in all TUI Hotels & Resorts properties. Regular guest surveys guarantee that the services are oriented to their needs and requirements. The highest level of staff training ensures systematic compliance with group quality standards.

Safety and security
The standard of safety equipment and installations as well as the hygiene conditions comply with local and international regulations. Our guests are provided with the greatest possible degree of security.

Priceworthy products
The excellent value for money of TUI Hotels & Resorts is one of the main reasons why guests book with us and why customer satisfaction is so high. Indeed, offering high value-for-money holidays is one of the pillars of our service philosophy.
 

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