Human Resources

In the short financial year 2009, the TUI Group’s headcount decreased to 69,536. This decline was primarily due to the sale of Hapag-Lloyd AG.

Changes in headcount

At the balance sheet date, the TUI Group’s worldwide headcount was 69,536, around 12% down year-on-year. The Tourism Division employed the largest proportion of personnel at 93%, up from 84% in 2008. As before, around 1% of employees worked for Central Operations. The Discontinued Operations accounted for 7% after 15% in the previous year. This change in the structure of the Group headcount resulted from the sale of Container Shipping.

Divisional personnel
 

Tourism   
At the end of the short financial year under review, the headcount in Tourism totalled 64,336, down 3% year-on-year. The individual sectors recorded different trends.

The headcount in TUI Travel fell by 5% on the first nine months in 2008 to 50,285. The Mainstream Sector had 35,353 employees, 5% down year-on-year. This decline was mainly attributable to synergies in the UK and further integration. The Specialist & Emerging Markets Sector recorded a decline in headcount of around 34% to 1,581 due to the deconsolidation of a joint venture in Russia and ongoing restructuring measures. The Activity Sector reported a decrease in headcount to 4,212, down around 6% year-on-year due to the closure of a business segment and ongoing restructuring measures. Accommodation & Destinations did not report any major changes.

The headcount in TUI Hotels & Resorts rose by 5% year-on-year to 13,832. This headcount growth was attributable to capacity increases driven by the opening of new hotels and shifts to full-year operation.

The Cruises Sector reported a slight increase in headcount of around 6% to 219, above all due to the assumption of new functions in accounts receivable and accounts payable accounting and the integration of a call centre.

Central Operations   
Central Operations recorded a year-on-year decline in headcount of around 11% to 675 as at the end of the short financial year, primarily resulting from the fall in the number of employees working for the Corporate Centre by around 22% to 200 due to contractual reallocations.

Discontinued Operations   
The headcount in Discontinued Operations of 12,136 declined by 63% to 4,525 at balance sheet date. This decline was attributable to the divestment of Container Shipping and with it the shortfall of 7,682 employees. The headcount in Magic Life grew by 2% year-on-year due to capacity adjustments.
 

International headcount

The number of employees working in Germany declined by 24% to 9,562, above all due to the sale of Hapag-Lloyd AG. Accordingly, the Group’s headcount in Europe fell by 12% to 57,340 or 82% of the Group’s overall head­­count. The number of employees working for Group companies outside Europe declined by 15% to 12,196. With 18 % the proportion was on previous year level.

Personnel by region

Personnel costs

Personnel costs of Continuing Operations rose by 13% to €1,550m. This was attributable to the weakness of the sterling as well as cost savings due to synergies achieved by the integration of the former First Choice and the TUI Group.

Personnel costs